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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane Rugenstein

September 23, 2024

5  out of  5
rating by Jane Rugenstein
"I was impressed with the State Farm office in Pinconning. Agent Leo Everett and his staff were very welcoming and helpful. I was seeking lower and better coverage on my home and vehicle and was satisfied with both quotes. Celena went over and beyond explaining each policy to me and didn't worry about staying after hours. Thank you so much Celena."
We responded:
"Thank for the review Jane, it nice to have you as policy holder. Celena is a great employee and really cares about the people that we insure."
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Joseph Urbaniak

April 29, 2024

1  out of  5
rating by Joseph Urbaniak
"My experience with State Farm was a good one for 30 yrs. My entire family was insured through State Farm in Pinconning. Home Auto Life Problem is I had a life insurance policy that I simply wanted to terminate. That's all. Leo Everett asked me why I was cancelling?? I told him I didn't need it any longer. He then said he could sell me a lower cost policy......I told him I was cashing in the policy. But I was keeping all my other policies. 2 weeks later I received a cancellation notice for my homeowners insurance. The reason given was we were somehow now called a"high risk". I then cancelled the 3 life insurance policies on my children we had . My mother in law canceled her home insurance. As well as auto insurance. We ultimately pulled out of State Farm. One reason why LEO EVERETT. The above statement can be underscored by 2 of my neighbors who previously had similar experiences. .Leo Everett also spoke disparagingly about the very company he represented for years. Shame on you Leo."
We responded:
"Joe, I sorry for the misunderstanding. I try to make sure all life insurance policies are saved because of the importance of them. As far as the house. Homeowners and life insurance are 2 separate things in State Farm. I don't have the authority or ability to have any policies cancelled because of qualifications. I don't know why the homeowner's portion of State Farm had concerns about your home. Last thing is I believe State Farm is the best insurance company around for protecting customers. Give a call and let's talk this over.."
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Lucy Willsie

March 28, 2024

5  out of  5
rating by Lucy Willsie
"Great experience getting started w State Farm in Pinconning. Staff is helpful and friendly."
We responded:
"Thank you very much for your review. We are very happy to be here to help."
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Bridget Bergeron

March 15, 2024

5  out of  5
rating by Bridget Bergeron
"Kathleen was great ! Thanks so much for taking care of me !"
We responded:
"We are very happy to have you with us and thank you very much for your review. Looking forward to working with you."
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Teal Joseph

March 5, 2024

5  out of  5
rating by Teal Joseph
"Recommend Kathleen she was amazing and explained everything to me and got me a great quote very satisfied."
We responded:
"Thank you very much for your review. I'm glad we could take care of your insurance needs."
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John Weiss

February 19, 2024

5  out of  5
rating by John Weiss
"Very friendly and he was a pleasure to talk to."
We responded:
"Thank you for the review, John. I really enjoyed talking with you."
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Juanita Seckinger

February 17, 2024

5  out of  5
rating by Juanita Seckinger
"This office and it's staff are always so helpful. My daughter had a school project needing fictitious quotes and Celena took care of her needs without any hesitation. The Teacher was impressed that she got actual quotes. Thank you Leo and staff for all you do to help your customers."
We responded:
"Thank you, Junita, for the review. I am very fortunate to have very good staff. I'm glad we could help. "
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Sarah Friesorger

February 9, 2024

5  out of  5
rating by Sarah Friesorger
"The staff has always been great to work with. They explain things very well. I had the pleasure of getting to meet Katherine today. She is great to talk with and made sure everything was easily understandable"
We responded:
"Thank you, Sarah, for the review. I'm happy that my staff was able to get all of you questions answered. I'm very for fortunate to have the staff I do. "
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Autumn Rose Schwerin

January 18, 2024

5  out of  5
rating by Autumn Rose Schwerin
"Celena is a great representative at the pinconning location! Always very helpful and explains everything in great detail. My insurance was over 200 and celena got it down below 200 with just adding renters insurance. Thank you!!!"
We responded:
"Hi Autumn, thank you for the review. I'm glad Celena was able to take care of your needs. "
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Eric VanHouten

November 29, 2023

5  out of  5
rating by Eric VanHouten
"Mr Everitt is great and not afraid to proverbially get his hands dirty. And so nice, he makes you feel like he's your favorite uncle. Thanks for all you do for us Leo"
We responded:
"Eric, thank you for the review. I always enjoy the business we do with you. - Leo"
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Rich Dillan

November 28, 2023

5  out of  5
rating by Rich Dillan
"Great people, Great service 👍"
We responded:
"Thank you for the review, Rich. Glad we can serve you. - Leo"
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Amanda Wegener

September 29, 2023

5  out of  5
rating by Amanda Wegener
"Great office! They always go above and beyond to help especially Celana!"
We responded:
"Amanda, thank you for the review. You are correct Celena is amazing."
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Sarah K

September 27, 2023

5  out of  5
rating by Sarah K
"Leo and his staff have always been very helpful. The office is warm and inviting when I always come in. Leo will even take the time to small talk with his customers. I have had other insurance companies in the past but coming in here is better and I always feel welcomed. They take the time to help you out. Even if they have to get back to you, they do even if it after hours or the next day at the very least."
We responded:
"Sarah, thank you for the review. We enjoy having you as a customer as much as you enjoy us."
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D Run

August 7, 2023

5  out of  5
rating by D Run
"I'm sure there are probably smaller operations that might be a little cheaper than a big name insurance like Statefarm, but you can't beat the service provided by Leo and his team. They are always friendly, professional, and incredibly helpful. I've been in Michigan for five years, and Leo has been my insurance agent for five years. There's a reason for that."
We responded:
"Thank you for the review. "
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Judy Kerr

July 29, 2023

5  out of  5
rating by Judy Kerr
"My husband has always been with Leo Everitt - State Farm Insurance. Once we were married we compared our Insurance policies and needs. Hands down, we transferred my autos to State Farm creating a bigger multiple savings. That was 20 years ago! We save money with multiple policies & using the Drive Safe program. Leo and his office staff work well together, taking care of all our Insurance needs. They're there for mini questions to disasters meeting our personal needs. Our phone conversations feel like we are the only one they're concentrated on and they make sure every question is answered. Leo and his staff are so personal with us, they even make sure your birthday doesn't go by without a birthday wish from them. Leo made me feel like family to him and State Farm on 7/27/23 my 60th birthday, by wishing me a Happy birthday. So professionally and yet we are family. Leo and his staff are 5 stars professionals making all our policies or claim issues smooth sailing so we could concentrate on our home and family. Thank you Leo and office staff for your great personal & professional years of service."
We responded:
"Judy thank you so much for the wonderful things you’ve said. We enjoy having you as much as you enjoy us"
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Taylor Lincoln

July 17, 2023

5  out of  5
rating by Taylor Lincoln
"Staff is super patient and friendly!! I always feel welcomed when I come in, and I’m always greeted immediately! Best service around, especially if you’re a young person starting to understand and pay your insurance on your own."
We responded:
"Thank you for the review. I'm very happy to hear that the staff was patient and friendly because that is what we strive for. Leo Everitt, State Farm Pinconning"
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Danielle MacKenzie

July 14, 2023

5  out of  5
rating by Danielle MacKenzie
"They have always answered my questions and done their very best. Great all the way around!"
We responded:
"Danielle thank you for the review. My team enjoys working with you also. Leo Everitt, State Farm Insurance Pinconning"
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kala fitzpatrick

July 13, 2023

5  out of  5
rating by kala fitzpatrick
"Love this office, very informative and helpful. Always responds quickly and just over all great experience! Shout out to Celena for all your help!! Thanks so much!"
We responded:
"Thank you for the review"
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Cas Per

May 1, 2023

5  out of  5
rating by Cas Per
"Very helpfull and knowledgeable staff! If a question they are not sure about. They check into and immediately get back to you. Thank you guys again for all your help and service !! Anthony"
We responded:
"Thank you very much for the review. We are happy to help."
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Christina Galvin

March 30, 2023

2  out of  5
rating by Christina Galvin
"Very expensive and they don't have good customer service."
We responded:
"Hi Cristina, I'm really sorry we couldn't get you premium into your budget. Please call me about the customer service comment. If that was something done within our office, I would like to address it with my team. I look forward to trying to help you in the future."
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Kevin kroczaleski

November 8, 2021

5  out of  5
rating by Kevin kroczaleski
"Great people to work with."
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Craig Kibbe

October 15, 2021

5  out of  5
rating by Craig Kibbe
"Great people work here. They work diligently for you and if they can't answer any questions they point you in the right direction. Very helpful very friendly and I highly recommend. All around great insurance company also."
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Jody Jameson

July 8, 2021

5  out of  5
rating by Jody Jameson
"Leo is an excellent person that really cares about your business and home, I've been with them over 20 years and they always do a great job"
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Edna Stevens

June 11, 2021

5  out of  5
rating by Edna Stevens
"They answer all your questions. And they are very friendly with you."
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John Oates

April 22, 2021

5  out of  5
rating by John Oates
"Leo and his office went out of their way to answer my many questions and concerns about my insurance. I ended up with more insurance for less money."